REFUND POLICY
APPOINTMENT CANCELLATION & NO-SHOW POLICY
TO ENSURE FAIRNESS TO ALL CLIENTS AND TO RESPECT OUR BARBERS’ TIME, THE FOLLOWING APPOINTMENT POLICY APPLIES TO ALL BOOKINGS:
• IF YOU ARRIVE 15 MINUTES OR MORE LATE FOR YOUR SCHEDULED APPOINTMENT, YOUR APPOINTMENT WILL BE CONSIDERED MISSED AND WILL BE RESCHEDULED. THE CARD ON FILE WILL BE CHARGED 100% OF THE SCHEDULED SERVICE.
• NO-SHOW APPOINTMENTS WILL RESULT IN A CHARGE OF 100% OF THE SCHEDULED SERVICE TO THE CARD ON FILE.
• APPOINTMENTS CANCELED WITHIN 12 HOURS OF THE SCHEDULED APPOINTMENT TIME WILL BE CHARGED 100% OF THE SCHEDULED SERVICE TO THE CARD ON FILE.
BY SCHEDULING AN APPOINTMENT, YOU ACKNOWLEDGE AND AGREE TO THIS POLICY. WE APPRECIATE YOUR UNDERSTANDING AND COOPERATION AS THIS ALLOWS US TO PROVIDE THE BEST POSSIBLE SERVICE TO ALL OF OUR CLIENTS.